Workspace/Overview
Notifications
No audit yet for this workspace
Complete the 15-point brand audit and RetentionLoom will model your revenue upside, design your strategy, and write your emails.
Brand basics
Who you are and what you sell.
Your brand or store name.
Required — helps tailor your retention strategy.
Economics
Unit economics drive the revenue opportunity model.
Average $ spent per order. Find it as total revenue ÷ number of orders over the same period (your ESP or Shopify analytics shows this).
Total revenue an average customer brings over their lifetime. Quick estimate: AOV × orders per year × avg years retained.
Customer acquisition cost: total sales & marketing spend ÷ new customers acquired in the same period.
Audience & lifecycle
How customers buy and come back.
Pain points & stack
12 · Select every pain point that applies — strategies are ranked against these.
What share of orders use a discount code? High discount dependence signals margin erosion and price-trained customers — it shapes which win-back and loyalty plays we recommend.
Typical days between a customer's first and second order (your ESP or store analytics shows this). It directly tunes the timing of your post-purchase and win-back flows. Leave blank if unknown.
~20 seconds · saved to this workspace
Run your brand audit first
Strategies are generated from your 15-point audit.
Complete your brand audit first
Flows are generated from your audit and the strategy you choose.
Select a flow first
The builder writes a full sequence for your chosen flow.
Build your emails first
Finalize subject lines, preheaders, copy and modules in the builder.
Tip: in Email Builder, any finalized email prefills here automatically.
1 · Choose an interaction
Members
Change plan
Upgrades apply immediately. The Growth plan includes a 1-day free trial for new subscribers.
Profile
Data
All audits, strategies, flows and email content are saved to your account for the full subscription lifetime, with a 3-week grace period after expiry.
Your plan limits
Run a deliverability check
1 credit per test - free during trial (one run)
Simulated inbox-placement audit for this demo. In production this performs live SPF/DKIM/DMARC lookups and a seed-list inbox test.
No test run yet
Enter your sending details and run a test to see your deliverability score, authentication status, spam-trigger analysis and a prioritized fix list.
Seasonal moment Your campaign Deployed flow live
Start a new test
Quick-start from your roadmap
One click creates a ready-made test plan (hypothesis, variants A/B, and the metric to watch). It appears above as “In your ESP” — meaning: set up those two variants in your ESP's A/B tool, let it run, then come back and Log results to record the winner. RetentionLoom doesn't send email, so the test itself runs in your platform.
Actual vs projected
Logged results
Log a month of flow results
Tip: copy these numbers from your ESP's flow analytics for the last 30 days. The overview projection updates automatically.
Subject line scorer
Paste any subject line — get a predicted-performance score, a breakdown, and AI rewrites.
Brand voice training
Paste 2–3 of your past emails. Every email RetentionLoom generates for this workspace will match the tone.
🏁
Run an audit first
Benchmarks compare your audit inputs against your industry's medians.
Compare versions
Select two versions on the left to see what changed.